Important Information: Beginning on August 4, 2025, registered attendees will have access to the recordings of all plenaries and workshops through October 7, 2025. Attendees may earn additional CME, CPCE, and CLE educational credits by viewing the recordings. Educational credit information is listed with each recording.
Welcome by Supreme Court Justice Meredith Sasso + Introductory Remarks & DRC Awards: Chief of ADR Thomas A. David, Office of Alternative Dispute Resolution
9:00am - 9:45am
Welcome and DRC Awards Presentation (2024 and 2025)
No Material Available For This Session
Break
9:45am - 10:00am
Opening Plenary: Evolution of Artificial Intelligence in Mediation with Christy Foley, A. Michelle Jernigan, Lawrence Kolin, & Christina Magee
10:00am - 11:15am
The opening plenary session will introduce the manner in which Artificial Intelligence (AI) has evolved generally for dispute resolution and how it is employed specifically in mediation. The distinguished panelists will share advantages and disadvantages that arise with the use of AI, as well as specific ethical and pragmatic challenges mediators face in this rapidly-evolving environment.
CME: 1.5 hours with 0.5 hour of mediator ethics
CPCE: 0.5 hour of mediator ethics
CLE: 1.5 general hours including 1.5 technology under course number 2507631N
Break
11:15am - 11:30am
Session A1:
Managing Misbehaving Attorneys in Mediation
11:30am - 12:30pm
Mediators, especially mediators who are not attorneys, will benefit from tips and tools for dealing with attorneys whose behavior in mediation is aggressive, insulting, indifferent, or self-interested. By discussing relevant portions of the Rules for Certified and Court-Appointed Mediators, Chapter 44, Florida Statutes, and The Florida Bar's Professionalism Expectations, this program will educate mediators and provide suggested language for reminding attorneys of their duties and obligations to their clients, to the Bar, and to the mediation process.
CME: 1.2 mediator ethics hours
CPCE: 1.2 mediator ethics hours
CLE: 1.0 general hour including 1.0 legal ethics under course number 2507630N
Session A2:
Mediator's Proposal: Strategy, Tactics, and Making it Work
11:30am - 12:30pm
When the parties reach “the end of the road" in their negotiations, impasse can occur. The mediator’s proposal can be the “silver bullet” that knowledgeable mediators employ to avoid impasse. This program will address the mechanics of the mediator’s proposal, with emphasis on ethical constraints and considerations. It will also address tips and lessons learned from an experienced full-time neutral.
CME: 1.2 mediator ethics hours
CPCE: 1.2 mediator ethics hours
CLE: 1.0 general hour including 1.0 legal ethics under course number 2507632N
Session A3:
The ADA and Facilitating Mediations: Considerations to Ensure Access and Self-Determination
11:30am - 12:30pm
The presentation will include a brief overview of the American with Disabilities Act (ADA), its purpose, and protections. It will further include a discussion of Title II and Title III requirements of program access, reasonable modifications to policies and procedures, opportunity and integration, and effective communication as they apply to the core mediation concepts of self-determination, the needs and interests of the parties, fairness, procedural flexibility, confidentiality, and full disclosure. The presentation will further explore auxiliary aids and services useful to ensure effective communication with scenarios to help illustrate the various concepts.
CME: 1.2 cultural diversity hours
CPCE: 1.2 cultural diversity hours
CLE: 1.0 general hour under course number 2507633N
Session A4:
The Rules of Engagement: Protect Your Mediation Practice
11:30am - 12:30pm
As a mediator you play a key part in the administration of justice by fostering joint problem solving and exploring settlement alternatives. You work hard to do your job and sometimes things can go wrong, including not getting paid or worse, a party or attorney threatens to (or does) file a grievance against you. It is important to know both your rights and responsibilities. This seminar discusses ethical requirements as well as steps you can take to protect and preserve your relationships, with a focus on written explanation of fees. We discuss mediation engagement agreements, explanations, and other alternatives to a signed engagement agreement. We will provide useful samples and a common-sense overview of how to get paid for your mediation services.
CME: 1.2 mediator ethics hours
CPCE: 1.2 mediator ethics hours
CLE: 1.0 general hour including 1.0 legal ethics under course number 2507634N
Session A5:
A Friendly Divorce: Providing a One Stop Service for Unrepresented Couples
11:30am - 12:30pm
While once thought of as controversial, the 2025 Rule Revisions (10.370(e)(3) have now clarified (in a committee note) that mediators can fill out supreme court approved forms after a mediated settlement agreement has been reached.
There is a significant market for this service. Many couples want to avoid the pitfalls of an attorney driven divorce. These couples just want someone to help them reach an agreement and prepare their paperwork so they can go in front of a judge for an uncontested divorce. Mediators who provide this service have found different ways to operate. However, to be successful there are a few guidelines that should be followed. Successful in this instance means serving the clients while ensuring the mediator is adequately compensated. In this session, David and Elinor will discuss some of those guidelines.
CME: 1.2 mediator ethics hours
CPCE: 1.2 mediator ethics hours
CLE: 1.0 general hour under course number 2507636N
Session A6:
Navigating Narcissism in Family & Dependency Mediations
11:30am - 12:30pm
Family and dependency mediations present unique challenges, particularly when narcissistic individuals are involved in cases of domestic violence, interpersonal violence, child abuse, and orders of protection. This seminar will explore how narcissistic behavior impacts mediation in cases involving violence against women and children, offering practical tools and strategies to help mediators safeguard vulnerable parties, manage power imbalances, and prioritize the best interests of the child.
CME: 1.2 IPV hours
CPCE: 1.2 IPV hours
CLE: 1.0 general hour under course number 2507637N
Session A7: Enhancing Performance and Outcomes Through Recognizing and Addressing Trauma
11:30am - 12:30pm
If we miss the Trauma we miss the case. Learn to recognize and address trauma in any case, equipping yourself with the tools to better understand its impact on parties and their families. Strengthen your ability to provide meaningful support and enhance outcomes for Florida’s families with a trauma-informed approach.
CME: 1.2 IPV hours
CPCE: 1.2 IPV hours
CLE: 1.0 general hour including 1.0 mental health and wellness under course number 2507638N
LUNCH BREAK
12:30pm - 1:30pm
Ethics Plenary: Amendments to the Rules for Certified and Court-Appointed Mediators
1:30pm - 2:30pm
This year’s ethics plenary will be an overview of amendments to the Rules for Certified and Court-Appointed Mediators that were implemented effective on January 1, 2025. The presentation will focus on amendments that implement new standards of professional conduct (e.g., Conflicts of Interest), codify and clarify practices addressed in selected MEAC opinions (e.g., Caucus, Staff Confidentiality, Reporting Outcome, and Social Networking), and clarify existing rule language (e.g., Orientation Session, and Adjournment or Termination). The presentation will also discuss amendments to the qualifications for mediator certification, especially the summary process for county court mediator certification.
CME: 1.2 hours of mediator ethics
CPCE: 1.2 hour of mediator ethics
CLE: 1.0 general hour including 1.0 legal ethics under course number 2507639N
EXTENDED BREAK
2:30pm - 3:00pm
Session B1: Navigating the Pathological Personality for More Positive Outcomes
3:00pm - 4:00pm
Understanding and identifying the enemy's tactics, resources, and movements is the key to winning a war. The same is true when diffusing conflict or moving people into agreement. Understanding the personality type and what motivates a person is the first step to successful outcomes. The more correctly you can identify the driving force behind a personality and what motivates them, the better you can anticipate the pitfalls and negative behavior patterns that are likely to emerge. This allows you to have strategies ahead of the issues and understand what that individual needs to stay on a positive track. Whether you are mediating a marital settlement agreement or crafting a parenting plan or acting as a parenting coordinator, developing a "sixth sense" for recognizing behavioral patterns is often the most valuable tool in your toolbox.
CME: 1.2 hours
CPCE: 1.2 hours
CLE: 1.0 general hour including 1.0 mental health and wellness under course number 2507640N
Session B2: Importance of Neutrality in Mediation: Building Trust and Effective Resolutions
3:00pm - 4:00pm
Due to unforeseen circumstances, this session is not available. We apologize for any inconvenience.
Session B3: Advanced Mediation Strategies for Handling the Toughest Situations
3:00pm - 4:00pm
A sixty-minute course taught by veteran mediators and trial lawyers on strategies for handling the toughest situations that commonly derail mediation. This seminar is based on techniques outlined in the “Florida Mediation Best Practices Handbook” which contains mediation strategies contributed by over 800 mediators and trial lawyers.
CME: 1.2 mediator ethics hours
CPCE: 1.2 mediator ethics hours
CLE: 1.0 general hour including 0.5 legal ethics and 0.5 professionalism under course number 2507642N
Session B4: Mediating Parties I Know
3:00pm - 4:00pm
This workshop will focus on mediating parties known to the mediator and will highlight disclosing to parties relationship history and the ability to remain neutral. Mediators will learn how to assess themselves for appropriateness and examine their ability to remain neutral or recuse themselves.
CME: 1.2 mediator ethics hours
CPCE: 1.2 mediator ethics hours
CLE: 1.0 general hour including 1.0 legal ethics under course number 2507643N
No Material Available For This Session
Session B5: Powerful Tools of Disclosure to Settle Difficult Disputes—When, What & How to Share Confidential Information
3:00pm - 4:00pm
This session begins by exploring simple, but powerful tools lawyers, mediators and parenting coordinators can use to settle difficult disputes. Attendees will learn to eliminate obstacles applying effective "strategies for solutions" to orchestrate opportune information-sharing, restore broken trust, advance problem-solving dialogue, and avoid passive-aggressive behaviors. Attendees will learn to notice when parties fail to share accurate information and how to advantageously correct errors and omissions that stand in the way of productive solutions. The session addresses a gap in mediation training outlining when, what and how to share sensitive information, explore possibilities, and time disclosures to strategically manage expectations and avoid the "mediator's dilemma" of ambivalence between guiding with neutrality, advancing with confidentiality, and equitably navigating equivocal interests, values, wants and needs. The session ends by explaining how to more accurately read cues in conversation, understand differing appraisements, identify how to cultivate value, package opinions, modify misperceptions, and effectively share information to suitably align antipodean interests, discourage negativity, encourage collaboration, deny forced solutions, and advance the calibration of interests to align them suitably.
CME: 1.2 hours with 0.5 hour of mediator ethics
CPCE: 0.50 hour of mediator ethics
CLE: 1.0 general hour including 1.0 legal ethics under course number 2507644N
Session B6: Pre, During and Post Mediation Strategies to Achieving Settlement
3:00pm - 4:00pm
In this workshop, participants will learn strategies to achieve the best chance of resolution including: pre-mediation preparation (submissions to mediator, preparing the client for reasonable expectations, understanding the process); during mediation techniques (speaking with attorneys without clients (with consent of parties), mediator proposals, benefit of adjournments in certain cases); and post mediation action (benefits of a cooling off period, follow up, identify areas where progress made).
CME: 1.2 hours with 0.5 hour of mediator ethics
CPCE: 0.50 hour of mediator ethics
CLE: 1.0 general hour including 1.0 legal ethics under course number 2507645N
No Material Available For This Session
Session B7: The Mediator’s Toolbox: Essential Skills for Conflict Resolution
3:00pm - 4:00pm
This workshop will help mediators navigate conflict resolution effectively by using and understanding: the language of conflict resolution, conflict misconceptions, causes, and styles.
CME: 1.2 hours
CPCE: None
CLE: 1.0 general hour under course number 2507648N
BREAK
4:00pm - 4:15pm
Session C1: How to Use AI for Mediators
4:15pm - 5:15pm
Gain hands-on examples and experience with ChatGPT and Proplexity to understand (a) how to improve your mediation services and (b) how lawyers and parties are using it before they mediate. Attendees will get specific prompt examples which they can immediately use in their practice.
CME: 1.2 hours
CPCE: 1.2 hours
CLE: 1.0 general hour including 1.0 technology under course number 2507646N
Session C2: How to Handle Difficult Clients in Mediation
4:15pm - 5:15pm
This workshop is designed for attorneys and mediators who have difficult clients and can utilize the mediation process to achieve a positive outcome. It answers two core questions: “Why is this person being difficult?” and “What can I do in mediation that will be effective?” The presentation will explore neurobiology concepts from polyvagal theory, present strategies and techniques to handle challenging behaviors, share skills for effective communication, and discuss practical tips to facilitate a successful mediation process.
CME: 1.2 hours
CPCE: None
CLE: 1.0 general hour under course number 2507647N
Session C3: Co-Parenting & Addiction Recovery
4:15pm - 5:15pm
This workshop focuses on the intersection of co-parenting and addiction recovery, offering tools and strategies to help individuals navigate the challenges of raising children while in recovery, or with a co-parent in recovery. Participants will learn how to navigate and facilitate complex situations through healthy boundaries and effective communication. The workshop will also address the unique emotional and psychological dynamics that can arise from addiction recovery, providing support and guidance on how to heal relationships with co-parents and create a stable, nurturing environment for children.
CME: 1.2 IPV hours
CPCE: 1.2 IPV hours
CLE: 1.0 general hour under course number 2507650N
Session C4: Which is best? Parent Coordination, Co-Parent Therapy, Reunification Process, Family Therapy, or GAL
4:15pm - 5:15pm
High-conflict family dynamics are difficult to navigate with mounting aggression, accusations of abuse, opposing parenting methods, irreconcilable differences, and polarizing disputes. The idea that some type of intervention for the family unit may resolve some, if not most, of the issues, seems too good to be true. What are these interventions, and which one is best?
CME: 1.2 hours with 0.5 IPV hour
CPCE: 1.2 hours with 0.5 IPV hour
CLE: 1.0 general hour under course number 2507653N
Session C5: Mediating a Business Divorce
4:15pm - 5:15pm
This session will discuss mediating disputes between business partners and owners. Like many complex commercial disputes, these mediations can often be contentious and lengthy, but they can often be resolved through creative out-of-the box solutions.
CME: 1.2 hours
CPCE: None
CLE: 1.0 general hour under course number 2507651N
Session C6: Getting to Yes: Using Goal-Oriented Interest-Based Thinking
4:15pm - 5:15pm
While parties often treat a case as a "zero-sum" game, this presentation will assist mediators in helping parties focus on their goals and their future to move beyond "zero-sum" thinking and towards more creative solutions.
CME: 1.2 hours
CPCE: None
CLE: 1.0 general hour under course number 2507652N
Session C7: Mediating Pro Se Family Law Matters
4:15pm - 5:15pm
From initial engagement until the conclusion of mediation, this presentation will explore the nuts and bolts unique to working with pro se couples for dissolution of marriage cases, paternity actions, and post judgment modifications. Three types of processes will be discussed: pre-suit mediation; court-ordered mediation; and court-appointed mediation.
CME: 1.2 hours
CPCE: None
CLE: 1.0 general hour under course number 2507654N
Closing Remarks