Alexia Georgakopoulos, Ph.D. is a Professor in the Department of Conflict Resolution Studies at Nova Southeastern University and Director of the Institute of Conflict Resolution & Communication (www.ICRCtraining.com), a mediation and conflict resolution training firm specializing in delivering Florida Supreme Court Mediation Certification training in Circuit, Family, and County Mediation and Continuing Mediation Education to the public. She is the Editor of The Mediation Handbook: Theory, Research, and Practice published by Routledge, and has appeared on the Today Show.